Pay my bill online

Yes. First, log in to your Blue Connect℠ member portal and select the Billing & Payments. Once there, you’ll see the option to receive email notifications when an electronic bill is ready to be viewed. If you choose to set up AutoPay, you will automatically be enrolled in email billing notifications.

All other paperless delivery options for your plan documents, such as your Explanation of Benefits (EOBs), are located in the Contact Preferences Center of your Blue Connect member portal.

Yes. To enroll in AutoPay with a bank account, credit card, or debit card, simply log in to your Blue Connect℠ member portal, go to Billing & Payments to set up AutoPay.

As a reminder, if you have a Medicare plan, you can only use a bank account to set up AutoPay.

Log in to Blue Connect℠ and select Billing & Payments.

If you're cancelling recurring payments and no further action is taken, the change to your account profile will take affect for the next billing period.

You can make changes as long as the recurring billing process has not begun. During this period you will be unable to cancel recurring payments.

No, Blue Cross NC doesn’t charge fees when you pay your bills online through your Blue Connect℠ member portal or pay as a guest.

While Blue Cross NC does not charge for bill payment services, some banks may charge a fee for automatic bank drafts. Check with your bank for more information about their potential automatic bank draft fees.