As a member, you have access to our large network of doctors, hospitals, and pharmacies, plus lots of added benefits.
Choose the Medicare coverage you have with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) to learn about your plan's benefits. You can find your plan type on your member ID card.
If you have our Medicaid + Medicare (HMO-POS D-SNP) plan, visit Healthy Blue + Medicare℠ for your plan details.
Read about the Inflation Reduction Act, a federal law that aims to reduce out-of-pocket drug costs for Medicare enrollees.
Read the details of your plan's coverage, rules for getting care, and what to expect as a member.
The Medicare forms library contains plan information booklets, claims and banking forms, and more. You can also find your formulary guide (drug list) and other prescription drug resources.
Learn more about your rights and responsibilities as a member, our quality assurance practices, how to appeal a coverage decision or determination, and how you are covered in a disaster.
Find in-network doctors, facilities, prescriptions, and more. Explore care options, or log in to Blue Connect℠ to search existing coverage.
Access your benefits anytime, anywhere. With Blue Connect℠, you can manage your plans, track claims, get a copy of your member ID card, and so much more.
(TTY 888-451-9957 / 711)
7 days a week: 8 AM to 8 PM
(TTY 888-451-9957 / 711)
7 days a week: 8 AM to 8 PM
(TTY 888-247-4145 / 711)
7 days a week: 8 AM to 8 PM
(TTY 711)
7 days a week: 8 AM to 8 PM
Blue Cross and Blue Shield of North Carolina
PO Box 2291
Durham, NC 27702
Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27707
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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