Our Knowledge Center features helpful articles with simple and reliable information for all your insurance questions, from how to submit a claim to how to find the right doctor.
Knowing the basics of insurance can help you get the most out of your plan and help you live your healthiest life.
Dental insurance is purchased separately from your regular health coverage. Learn how dental insurance can benefit your long-term dental health.
Your health insurance card is also your member ID card. It proves you're covered for services at a doctor's office, urgent care, or hospital.
Explore how vision insurance can help you effectively manage your eye health and prevent issues.
Most health insurance plans come with prescription drug coverage. Learn more about accessing and affording medications.
As the patient, you're responsible for transferring prescriptions when changing pharmacies. Learn how to make the switch and key factors to consider.
Understanding prescription drug costs, types, and tiers can be challenging. Let us explain what goes into prescription medications and their costs.
Your doctor may suggest you take some non-formulary drugs, or those not on your approved list. Learn how to request coverage of non-formulary medications.
When it comes to the logistics of insurance, we have guides to help.
Need to submit a claim for medical services you received? Learn about when and how to file a claim.
Your health insurance provider may require your health care provider to submit a prior review and authorization before your plan will cover costs.
Learn more about what’s in an explanation of benefits (EOB) and how to read the documents sent along with it.
Knowing how to find the right care when you need it can be a challenge. Learn the basics to take control of your health.
Knowing where to go when you have a health issue is vital to getting the care you need, when you need it. It can also save you time and money.
It's crucial to focus on preventive dental care so you can avoid painful and costly problems that could impact your health.
If you're considering starting therapy, it's crucial to know whether your health insurance includes relevant mental health benefits.
Our North Carolina customer service team is here to help.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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