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What you get
With our pharmacy mail order vendors, you get the convenience of having your maintenance medications delivered right to your door plus many other features.
Simple, stress-free ordering
Safe, accurate prescriptions delivered to your door
World-class customer support
Free standard delivery in weather-proof packaging
Pharmacists ready to answer your questions 24/7
Affordable medication prices based on your benefit plan
You should continue to get your short-term prescriptions, such as antibiotics, from your local pharmacy where you may pay less if you only need a one-month supply.
What to expect
The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping.
Typically, you should receive your prescription drugs within 5 to 14 days from the time the pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact us at the phone number listed on the back of your Member ID card.
Eligible pharmacies
Medicare Advantage Prescription Drug (MAPD) plans and Prescription Drug Plans (PDP) members with pharmacy benefit coverage through Blue Cross NC will be able to use two types of mail order pharmacies.
Preferred mail order pharmacies
- Walgreens Mail Service
- Express Scripts Pharmacy (ESI)
Standard mail order pharmacy
- Postal Prescription Services (PPS)
- Amazon Pharmacy
Getting started
Log in to Blue Connect℠ to find medications available for mail order.
There are three convenient options.
- Online - Register online by going to:
- Telephone - Call, and a Customer Service Representative will help get you started. (TTY users call 711)
- Walgreens Mail Service at 877-277-5457
- Express Scripts Pharmacy (ESI) at 833-599-0450
- Postal Prescription Services (PPS) at 800-552-6694
- Amazon Pharmacy at 855-745-5725
- Complete and mail the prescription order form (See Step 2 below)
Once you are registered, the mail order pharmacy will need your prescription. You can have your doctor submit it by phone, fax, or electronically, or you can mail your prescription with a completed form and your proper copayment.
- Walgreens Mail Service: To start an order for prescription drugs or refills, visit www.walgreensmailservice.com.
- Express Scripts Pharmacy (ESI): To start an order for prescription drugs or refills, download the Express Scripts Pharmacy order form (PDF), print, and mail to:
Express Scripts Pharmacy
Home Delivery Service
P.O. Box 66577
St. Louis, MO 63166-9838
- Postal Prescription Services (PPS): To start an order for prescription drugs or refills, download the Postal Prescription Services order form (PDF), print, and mail to:
Postal Prescription Services
P.O. Box 2718
Portland, OR 97208-2718
- Amazon Pharmacy: To start an order for prescription drugs or refills, visit Amazon Pharmacy
Find out if your prescription drugs are covered by our formulary
Disclosures:
Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.
Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.
Blue Medicare Supplement plans offered: [Plan A: BMS A, 1/24, Plan G: BMS G, 1/24, Plan HI DED G: BMS HDG, 1/24, Plan K: BMS K, 1/24, Plan N: BMS N, 1/24.]
Blue Medicare Supplement is not endorsed by or affiliated with the United States Government or the federal Medicare program.
Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.
Links marked with an external site icon indicate that you're leaving BlueCrossNC.com and Blue Cross and Blue Shield of North Carolina's plan information. The site you're going to is either a third-party vendor contracted with Blue Cross NC to provide services or an external website independent of Blue Cross NC.
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Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.
Current as of 07/12/2024 | Y0079_12318_M CMS Accepted 08282024 | U36079, 6/24
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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