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Blue Connect℠ is your secure, personalized member portal. You can find your plan documents, opt in to AutoPay, check claims, find care, go paperless, and more – all in one place.
Review your Evidence of Coverage
You can review your benefits and access your Medical Benefits Chart in your Evidence of Coverage (EOC) document. You can find it in your Blue Connect member portal or ask for it to be sent to you by mail.
Your EOC document lists the benefits and services covered by your plan, your out-of-pocket cost for each service, and your prescription benefit information.
Authorize a caregiver
If someone is helping you manage your health care, we'll need your permission to share your medical information with them.
Print and complete the Member Authorization Request Form, then mail it to Blue Cross NC at the address listed on the form.
Take your health assessment
The Health Assessment Questionnaire[D] in your Blue Connect member portal can give you a picture of your overall health and help you know what to discuss with your doctor.
The Health Assessment is confidential and will not impact your plan options or rate.
Schedule a visit with your provider
Remember to schedule your Annual Wellness Visit. There's no additional cost, and it's a great opportunity to discuss any preventive care you might need this year.
- If you are new to Medicare, be sure to call your doctor and schedule your Welcome to Medicare Visit.
- You can search for in-network providers and choose your primary care provider in your Blue Connect member portal.
Medicare insights
Disclosures:
Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.
Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.
Blue Medicare Supplement plans offered: [Plan A: BMS A, 1/24, Plan G: BMS G, 1/24, Plan HI DED G: BMS HDG, 1/24, Plan K: BMS K, 1/24, Plan N: BMS N, 1/24.]
Blue Medicare Supplement is not endorsed by or affiliated with the United States Government or the federal Medicare program.
Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.
Links marked with an external site icon indicate that you're leaving BlueCrossNC.com and Blue Cross and Blue Shield of North Carolina's plan information. The site you're going to is either a third-party vendor contracted with Blue Cross NC to provide services or an external website independent of Blue Cross NC.
To view PDF documents, you need to download and install Adobe Acrobat Reader on your computer.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.
Current as of 07/12/2024 | Y0079_12318_M CMS Accepted 08282024 | U36079, 6/24
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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