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Register for online access
Blue Connect℠ is your secure, personalized member portal. You can find your plan documents, opt in to AutoPay, check claims, find care, go paperless, and more – all in one place. You can register for Blue Connect as early as 30 days before your plan starts.
Schedule a visit with your provider
Remember to schedule an annual preventive visit.
- If you are new to Medicare, be sure to call your doctor and schedule your Welcome to Medicare Visit.
- Your Medicare Advantage plan covers both an annual physical AND an annual wellness visit.
- You can search for in-network providers and choose your primary care provider in your Blue Connect member portal.
Make the most of your pharmacy benefits
If your plan includes drug coverage, learn about the steps you should take to make the most of your benefits, including:
- Registering for online access
- Choosing a pharmacy
- Checking your list of covered drugs
- Signing up for mail order delivery
- Asking about generic alternatives
- Keeping track of your medication
Review your Evidence of Coverage
You can review your benefits in your Evidence of Coverage (EOC) document. You can find your EOC in your Blue Connect member portal or in the Forms Library.
Your EOC document lists the benefits and services covered by your plan, your out-of-pocket cost for each service, and your prescription benefit information, if applicable.
Authorize a caregiver
If someone is helping you manage your health care, we'll need your permission to share your medical information with them.
Print and complete the Member Authorization Request Form, then mail it to Blue Cross and Blue Shield of North Carolina (Blue Cross NC) at the address listed on the form.
Take your health assessment
The Health Assessment Questionnaire1 in your Blue Connect member portal can give you a picture of your overall health and help you know what to discuss with your doctor.
The Health Assessment is confidential and will not impact your plan options or rate.
Disclosures:
Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.
Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.
Blue Medicare Supplement plans offered: Plan A: BMS A, 1/24, Plan G: BMS G, 1/24, Plan HI DED G: BMS HDG, 1/24, Plan K: BMS K, 1/24, Plan N: BMS N, 1/24.
Blue Medicare Supplement is not endorsed by or affiliated with the United States Government or the federal Medicare program.
The federal government requires all Medicare Advantage members to continue paying their Part B premium each month.
Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.
Links marked with an external site icon indicate that you're leaving BlueCrossNC.com and Blue Cross and Blue Shield of North Carolina's plan information. The site you're going to is either a third-party vendor contracted with Blue Cross NC to provide services or an external website independent of Blue Cross NC.
To view PDF documents, you need to download and install Adobe Acrobat Reader on your computer.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
Out-of-network / non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
The Blue FlexCard is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.
Blue Cross NC contracts with independent companies to provide supplemental benefits. Those companies are responsible for the services they provide. They do not provide Blue Cross or Blue Shield products or services. Marks and trade names are property of their respective owners.
Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.
FitOn Health is an independent company providing health and fitness services on behalf of Blue Cross and Blue Shield of North Carolina.
CareLinx is an independent company providing in-home care solutions on behalf of Blue Cross and Blue Shield of North Carolina.
TruHearing is an independent company providing hearing health and hearing aids on behalf of Blue Cross and Blue Shield of North Carolina.
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The questionnaire is not available on the mobile app and must be completed on a desktop computer.
Current as of 07/12/2024 | Y0079_12997_M CMS Accepted 02252025 | U36079, 6/24
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.