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Medicare

Medicare

Living well with your Medicare plan

As a member, you have access to our large network of doctors, hospitals, and pharmacies, plus lots of added benefits.

Learn more about your coverage

Choose the Medicare coverage you have with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) to learn about your plan's benefits. You can find your plan type on your member ID card.

If you have our Medicaid + Medicare (HMO-POS D-SNP) plan, visit Healthy Blue® for your plan details.

Read about the Inflation Reduction Act, a federal law that aims to reduce out-of-pocket drug costs for Medicare enrollees.

View your plan documents and policies

Read the details of your plan's coverage, rules for getting care, and what to expect as a member.

Plan documents

The Medicare forms library contains plan information booklets, claims and banking forms, and more. You can also find your formulary guide (drug list) and other prescription drug resources.

Policies and legal

Learn more about your rights and responsibilities as a member, our quality assurance practices, how to appeal a coverage decision or determination, and how you are covered in a disaster.

Find the care that's right for you

Find in-network doctors, facilities, prescriptions, and more. Explore care options, or log in to Blue Connect to search existing coverage.

Access your Blue Connect member portal

Access your benefits anytime, anywhere. With Blue Connect, you can manage your plans, track claims, get a copy of your ID card, and so much more.

Get in touch with us

Blue Medicare Advantage HMO℠

888-310-4110

(TTY 888-451-9957 / 711)

7 days a week: 8 AM to 8 PM

Blue Medicare PPO℠

877-494-7647

(TTY 888-451-9957 / 711)

7 days a week: 8 AM to 8 PM

Blue Medicare Rx℠ (PDP)

888-247-4142

(TTY 888-247-4145 / 711)

7 days a week: 8 AM to 8 PM

Healthy Blue + Medicare℠

833-713-1078

(TTY 711)

7 days a week: 8 AM to 8 PM

Corporate Addresses

Mailing address

Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702

Street address (deliveries)

Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27707